Rights & Responsibility

It is the policy of LUMED Hospital to respect the individual rights of all persons that come to this facility for care. Thus, LUMED also expects its clients to uphold with their responsibilities as patients.

YOUR RIGHTS

1. Right to Access Care. Individuals shall be afforded impartial access to treatment that is available and medically indicated, regardless of race, creed, sex, national origin, religion, sexual orientation or source of payment.
2. Right to Consent. Patient shall have the participation in decisions involving his/ her health care. He/She shall not be subjected to any procedure without his/her voluntary, competent and informed consent or that of his/her legally authorized representative. Where medically significant alternatives for care or treatment exist, the patient shall be so informed.
3. Freedom of Choice. The patient, once admitted at LUMED Hospital is free to choose the attending physician to serve him as well as the room he wants to have except when he/she is under care of a service facility (HMO) or when public health and safety so demands or when the patient expressly or impliedly waives this right.
4. Rights of Incompetent Patients. Patients are considered incompetent if they are not able to carry out the following functions such as but are not limited to patients with mental illness, emotional immaturity, Patients suffering from dementia, minors, patients, Comatose/Unconscious patients, Severely sedated patients.
   If a patient is a minor or otherwise legally incompetent, the consent of a legally entitled representative is required in some jurisdictions. Nevertheless, the patient must be involved in the decision making to the fullest extent allowed by his/her capacity.
   In case of emergency, the physician will act in the patient’s best interest.
5. Right to Dignity and Respect. The patient has the right to considerate, respectful care at all times under all circumstances, with recognition of his personal dignity and worth.
6. Privacy and Confidentiality. The patient has the right, within the law, to personal privacy and information privacy.
7. Personal Safety and Security. The patient has the right to expect reasonable safety 24 hours per day in so far as the hospital practices and environment are concerned.
8. Identiy. The patient has the right to know the identity and professional status of individuals providing service to him, and to know which physician or other practitioner is primarily reasonable for his care.
9. Rights to Communication. The patient has the right of access to people outside the hospital by means of visitors, and by oral and written communication. The patient may request not to be included in the patient directory. Inclusion in the patient directory means that the patient’s name; room number and general condition report may be given to people who ask about the patient by name.
10. Consultation. The patient, at his/her own request and expense, has the right to consult with a specialist. consent or that of his/her legally authorized representative, where medically significant alternatives for care or treatment exist, the patient shall be so informed.
11. Transfer and Continuity of Care. A patient may not be transferred to another facility unless he/she has received a complete explanation of the need for the transfer and the alternatives to such a transfer, and unless the transfer is acceptable to the other facility. The patient has the right to be informed by the responsible practitioner or his/her delegate of any continuing healthcare requirements following discharge from the hospital.
12. Hospital Rules and Regulations. The patient shall be informed of the hospital rules and regulations applicable to his/her conduct as a patient. The hospital’s Notice of Rules and Regulations is available from the Admitting Department and in the compendium found inside the patient’s rooms
13. Complaint Process. The patient has the right to file a complaint regarding services and is entitled to information regarding the hospitals mechanism for the initiation, review and resolution of such complaints.

YOUR RESPONSIBILITY

1. 1. Providing accurate and complete information about medical complaints, past illnesses, hospitalizations, medications, pain, and other matters relating to their health.
   2. Following the treatment plan recommended by those responsible for their care.
   3. Their actions if they refuse treatment or do not follow the health care team’s instructions.
   4. Seeing that their hospital bills are paid as promptly as possible.
   5. Following hospital rules and regulations.
   6. Being considerate of the rights of other patients and hospital personnel.
   7. Seeking information, and in the event of having questions, asking them.